RESEARCH
Achieve design excellence with empathetic research
Our data-driven research creates equitable, practical and innovative solutions to tackle all user challenges.
Experience the difference of research-driven design
Validate your product
Test the prototype to make informed product design decisions, minimize risks, and maximize the potential for success.
Optimise your pricing strategy
Take into account market dynamics, competitive positioning, and customer value perception based on research to identify optimal pricing structure.
Stand out from competitors
Create strong and unique value propositions by analysing competitors and customer preferences.
Explore untapped opportunities
Stay ahead of the competitors by identifying business opportunities and keep up with evolving market trends.
Understand your customer needs
Meet customer goals, demands and preferences by acquiring a deep understanding of their behaviour and habits.
Improve product performance
Measure your product's performance against KPIs to identify areas of improvement, undergo iterations and increase customer satisfaction.
Our research recipe for Product Success
Product
Understand and analyse the existing product
User Group
Identify and study the user group
Market
Understand and analyse the existing product
Measure
Understand and analyse the existing product
Narratives of partnership
“We are an insight driven business and this application was important to ensure we can look have them at our fingertips and on-the-go. Thence fit the bill when we were looking at working with a team to help us turnaround this project with quick timelines, great delivery and project management.”
“We have increasingly focusing on improving our business KPIs and while we realized digital is a strong enabler in that journey it was with the help of Thence that we could put that into motion."
"Thence’s hands-on methodology throughout the entire process is what really delighted us."
“Thence has been an aggressive go-getter in tackling our most important product KPIs. They don’t shy away from getting into the weeds and uncovering the root cause which is crucial to improve UX KPIs.”
“Our goal for engaging with Thence was clear and simple: increase our portfolio base by maximizing our traffic volumes, it’s been great to see the results we’ve achieved so far."
Pioneering a New Path to Product Success Explore your practices
Surge Ahead with Thence
